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Current public policies for Luma Cloud subscriptions, metered API access, shared AI capacity, privacy, refunds, and acceptable use.

Last updated
July 9, 2026
Contact
info@lumaos.cloud
Terms of ServiceAccount, subscription, API, service availability, and customer responsibility terms.->Privacy PolicyHow Luma Cloud collects, processes, shares, secures, and retains customer data.->Refund PolicyRefund rules for subscriptions, top-ups, metered API usage, and service incidents.->Acceptable Use PolicyRules for safe use of shared AI capacity, API keys, and upstream model routes.->
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